Privacy Policy
Collection of Personal Information
At PH365, your privacy is important to us! When you join our community, we may ask for personal details like your name, email, and payment info to ensure you get the best experience. This helps us process your bets and keep your account secure. We only ask for what’s necessary, and we’ll always keep you informed about what we collect.
In addition to your name, email, and payment details, we may also collect information such as your IP address, device type, and browsing habits. This data helps us to better understand your preferences and improve our services accordingly. For example, knowing the type of device you’re using allows us to optimize the user experience, while your browsing patterns can help us customize promotions that are more relevant to you.
We also collect information automatically through cookies, which allows us to track your interactions with our site. This includes data on the pages you visit, the time spent on each page, and your preferences regarding specific games or betting activities. While cookies help us enhance your user experience, you have full control over them and can adjust your cookie settings at any time. We are transparent about what we collect and how it is used, giving you complete autonomy over your data.
Use of Personal Information
We use your information to make your experience on our site smooth and enjoyable. Whether it’s processing a sports bet or sending you updates on promotions, your data helps us provide personalized service. Rest assured, we use your information responsibly and only for the reasons we collect it.
By understanding how you interact with our platform, we can improve the functionality of our website and offer services that are more tailored to your preferences. For instance, if you frequently place sports bets, we may provide you with personalized notifications about new sports events, betting tips, or exclusive offers related to your interests. We also use your data to provide customer support, ensuring that any issues or inquiries are addressed promptly and effectively.
Furthermore, we may use your information for security purposes. This includes detecting and preventing fraudulent activities, maintaining the security of your account, and ensuring compliance with legal and regulatory requirements. We strive to balance personalization and privacy by only using your data for its intended purposes and always with your best interest in mind.
Sharing of Personal Information
Your trust means everything to us! That’s why we never share your personal details without your consent unless it’s required by law or necessary to complete a transaction. We work with trusted partners like payment processors, but they only get the info they need to fulfill their duties.
We want to assure you that your information is shared only when absolutely necessary, and even then, it’s only shared with entities that comply with strict confidentiality agreements. Our partners, such as payment gateways, financial institutions, and legal advisors, are carefully vetted to ensure they adhere to the highest standards of data protection.
In rare circumstances, we may be required to share your personal data with law enforcement agencies, government bodies, or regulatory authorities. This is typically only done when it’s necessary to comply with legal obligations, such as fraud investigations or ensuring compliance with the Philippines’ data protection laws. Whenever possible, we will inform you in advance before sharing any personal data for legal reasons.
User Rights
You’re in control of your data. If you ever want to review, update, or delete your personal info, just reach out to us! We’ll make sure your request is handled quickly and securely. We believe everyone should have full access to their data and know exactly how it’s being used.
We understand that privacy means different things to different people, and we’re committed to respecting your preferences. If at any point you wish to update your personal details—whether it’s a change in your contact information, payment method, or betting preferences—you can easily do so through your account settings or by contacting our support team.
You also have the right to request a complete copy of all personal data we hold about you. We will provide this information in a clear and accessible format, making it easy for you to understand. If you decide you no longer wish to use our services, you can request the deletion of your account, and we will ensure that all associated personal data is securely removed from our systems, except where retention is required by law.
Security Measures
Your safety is our priority. We use state-of-the-art encryption and security practices to keep your personal info safe. From the moment you sign up, our platform ensures that your data stays secure, and we’re always working to improve our systems to protect against threats.
Our platform is equipped with multi-layered security protocols that are constantly updated to respond to new cyber threats. We use encryption technologies like SSL (Secure Socket Layer) to protect data during transmission, ensuring that any information shared between your device and our servers is unreadable by third parties. Additionally, our servers are fortified with firewalls, intrusion detection systems, and regular security audits to safeguard against unauthorized access.
We also encourage you to take proactive steps to protect your account. Enabling two-factor authentication (2FA) adds an extra layer of security, requiring both your password and a one-time code sent to your mobile device. This simple step can significantly reduce the risk of unauthorized access to your account. Should you notice any suspicious activity, our support team is available 24/7 to assist with securing your account and investigating potential breaches.
Updates to Privacy Policy
We may update our privacy policy from time to time to keep it in line with new regulations or to better serve you. Don’t worry—we’ll always let you know when changes are made. You can find the latest version right here, and if you have questions, we’re always happy to help.
We value transparency, so any changes to our Privacy Policy will be communicated clearly and promptly. You’ll receive notifications via email or through in-platform messages whenever significant updates are made. These changes may be necessary due to shifts in data protection laws, technological advancements, or enhancements to our services.
If you have any concerns or questions about the changes, our team is always available to explain the modifications and how they might affect you. Remember, by continuing to use our services after updates, you agree to the revised terms. However, we always recommend reviewing the updated policy to ensure you’re comfortable with any changes.
Data Retention Policy
We only keep your information for as long as necessary to give you the best service possible. When your account becomes inactive or you request to close it, we’ll securely delete your data or anonymize it to protect your privacy.
Our data retention policy ensures that personal information is stored only for as long as it’s needed. If your account remains inactive for an extended period, we may automatically anonymize your data, ensuring that it can no longer be linked back to you. This process allows us to maintain statistical and analytical data for business purposes without compromising your privacy.
Should you decide to close your account, we will securely erase your personal information from our systems. However, certain data may be retained to fulfill legal obligations or to comply with financial regulations. Rest assured, any data retained for these purposes is handled with the highest levels of security and will be deleted as soon as the retention period expires.
Privacy of Minors
We’re serious about protecting minors. Our services are only for users who are 18 or older. If we find that someone underage has created an account, we’ll take immediate steps to remove them and their information from our platform.
Our platform has strict verification processes in place to ensure that minors do not access our services. During the registration process, we require age verification, and we may request additional documents to confirm the identity of users suspected to be under the legal age.
In the rare case that a minor manages to bypass our verification system, we act swiftly to terminate their account and erase all personal data collected. Additionally, we offer resources and tools for parents and guardians to help prevent minors from accessing our platform, including account controls and monitoring options.